Unified Customer Complaint System
The Unified Customer Complaint System project was implemented in furtherance of the principle of providing added value to customers and to achieve a faster response to their requirements and expectations. The Unified Customer Complaint System is considered a channel that allows customers of the Government of Ras Al Khaimah to deliver their suggestions and submit their complaints related to government services and to respond to their needs and expectations as soon as possible in a positive way to achieve the excellence in governmental performance and provide the best government services to customers.
The system seeks to achieve the following:
The advantages of the E-complain System are as follows:
To submit your complaint electronically, follow these steps:
Submit a Complaint
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