The Ras Al Khaimah Statistics Center, under the direction of the General Secretariat of the Executive Council, is conducting the Customer Experience Survey 2026, starting from 14 September 2026, across four Customer Happiness Centers affiliated with three government entities in the Emirate of Ras Al Khaimah: Ras Al Khaimah Municipality Department, Ras Al Khaimah Courts Department, and Public Services Department.

The survey aims to measure customers’ experiences and satisfaction with the services provided, contributing to identifying opportunities for improvement and development and enhancing the quality of government services.